Privacy Policy

Mad For Chicken (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, services, or digital communication channels such as SMS and email.


By using our services or opting in to receive communications, you consent to the collection and use of your information in accordance with this policy.




1. Information We Collect


We collect personal and non-personal information for purposes such as service delivery, communication, and improving your experience.


Personal Information:

This includes your name, email, phone number, billing and delivery information, and any other information you voluntarily provide when signing up, making a purchase, or interacting with our services.


Usage Data:

Information such as your IP address, browser type, device type, pages visited, and timestamps may be collected to analyze trends and improve our service.


Location Data:

With your permission, we may collect geolocation data to provide relevant services and offerings.




2. How We Use Your Information


We use the collected information to:


Provide and manage services you request

Process transactions and send order confirmations

Respond to customer service requests

Send marketing, promotional, and transactional messages (via SMS and email)

Improve our offerings and user experience

Comply with legal obligations




3. Sharing Your Information


We do not sell or rent your personal data. We may share your information with trusted third parties such as payment processors, delivery providers, and marketing platforms solely to fulfill services or communications on our behalf. These partners are contractually required to protect your data and may not use it for their own purposes.




4. SMS Text Messaging & Consent


By providing your phone number and opting in, you consent to receive SMS messages from Mad For Chicken. This includes but is not limited to:


Order notifications

Promotional messages

Event reminders

Special offers and discounts


Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying “STOP” to any message. For help, reply “HELP” or contact us at the email below.


Consent is not a condition of purchase.


All SMS communications are sent in accordance with applicable laws and carrier requirements, including the CTIA and A2P 10DLC guidelines.




5. Email Communications


If you opt-in to receive emails, we may send newsletters, promotions, and other updates. You can opt out anytime by clicking the “unsubscribe” link in any email.




6. Data Security


We take reasonable administrative, technical, and physical measures to safeguard your information. However, no online system can guarantee 100% security.




7. Your Privacy Rights


You may have the right to:


Access the data we hold about you

Correct or update personal information

Request deletion of your data

Withdraw consent or object to marketing communications


To exercise these rights, contact us using the information below.




8. Children’s Privacy


We do not knowingly collect personal information from individuals under the age of 13. If we learn that we have collected data from a child under 13, we will promptly delete it.




9. Changes to This Policy


We may update this policy periodically. Any changes will be posted here with the “Last Updated” date above. Continued use of our services after updates signifies your acceptance.





10. Contact Us


If you have any questions about this Privacy Policy or your data, contact us at:


📧 Email: hq@madforchicken.com